1. COLLECTION OF PERSONAL INFORMATION

We collect personal information through various interactions, including:

• •   Your use of our website (www.eureka-science.com) and affiliated platforms.
• •   Requests for information or use of our services (such as Eureka Posters Printing, Eureka XML Conversion, Eureka Publishing, Eureka Digital, and Eureka Event Management).
• •   Participation in our conferences.
• •   Collaborative relationships with our co-organizers, media partners, or sponsors.

Depending on the service or request, we may collect personally identifiable information, such as:

• •   Name, email address, and institutional affiliation.
• •   Payment details, including credit or debit card information.

By providing us with your personal information, you consent to its use as outlined in this policy. If you prefer not to have your data used for specific purposes, please indicate your preferences or refrain from sharing personal information.

2. AUTOMATED DATA COLLECTION

In addition to the information you provide, we collect data through our website, including domain names, IP addresses, and usage statistics. However, we do not track your online activities across third-party websites or services.

We also automatically collect personal data through Server-Side Variables and Google Analytics, including:

1. (a) Technical Data: IP address, browser type and version, operating system, mobile platform, and unique device identifiers.
2. (b) Usage Data: Clickstream information, timestamps, referring and exit pages, search terms, and pages viewed on our website.
3. (c) Location Data: The physical location of your device for location-based services.

Your privacy is our priority, and we ensure that all collected information is securely managed.

3. PURPOSES

We collect and use your personal information solely for legitimate business purposes, including:

1. (a) Responding to inquiries and providing our services.
2. (b) Managing relationships with editors, authors, institutional clients, service providers, and other business contacts.
3. (c) Marketing our services.
4. (d) Subscription management.
5. (e) Compiling anonymous statistics, such as website usage data and evaluating the effectiveness of email invitations.
6. (f) Complying with legal obligations.

In the event of a business reorganization, your personal information may be transferred to other Eureka Science group entities or third parties, as necessary.

4. CLIENT RELATIONSHIP MANAGEMENT

We maintain a Client Relationship Management (CRM) email mailing list to keep clients and business contacts informed about our services, events, and updates. Our marketing emails may include tracking technologies to monitor engagement, demographics, and user behavior, helping us improve our services and deliver content tailored to subscriber interests.

Managing Your Preferences

If you wish to stop receiving marketing materials from us, you can:

1. •   Contact our CRM management team at privacy@eurekascience.net.
2. •   Update your email preferences through our website.
3. •   Unsubscribe by following the instructions in our marketing emails.

We respect your privacy and ensure that your data is managed securely and in compliance with applicable laws.

5. SHARING YOUR PERSONAL INFORMATION

In certain situations, we may need to share your personal information with various entities within Eureka Science, external partners such as event organizers, institutions, representatives, agents, societies, shipping agents, IT service providers, customer support teams, mailing houses, and consultants across the globe who assist in delivering our services.

If you use our Eureka Subscription Service, we may share your personal information, along with specific usage data – such as the number of items you’ve downloaded or any fee-based content you accessed- with your institution for analysis and subscription management purposes.

We are committed to protecting your personal data through robust security measures. These measures ensure that any recipients of your data maintain confidentiality and security, and use it only for the purposes we have specified. We will only share your information with third parties when you’ve given us your consent, when required by law, as necessary for legal proceedings, or to exercise or defend legal rights.

We may also disclose your personal information to third parties for the following purposes:

1. (i)   Outsourcing functions related to our services
2. (ii)   To confirm or update your information
3. (iii)   To inform you about our services, events, and important updates
4. (iv)   For any other purposes we disclose at the time of data collection.

If you choose to attend an event, we may share your name and organization with other attendees.

6. Cross-Border Transfer of Your Information

Your personal information may be transferred to, and stored on, servers located in different countries, including regions that may not offer the same level of data protection as your country of residence. Some of these countries may not be recognized by the European Commission as offering an adequate level of protection.

We take all necessary measures to ensure your personal information remains secure, regardless of where it is stored. When transferring data across borders, we adhere to the safeguards outlined in this privacy notice. Data transfers are made only when necessary to provide our services or when appropriate safeguards such as European Commission-approved standard contractual clauses are in place to protect your data.

7. YOUR RIGHTS

Under certain conditions, you have the following rights regarding your personal information:

1. Access and Accuracy: You can request copies of your personal data, verify its accuracy, and ask for updates or corrections.
2. Erasure or Blocking: You may request the erasure, anonymization, or blocking of your data if it is being processed unlawfully.
3. Objecting: You have the right to object to the processing of your data on legitimate grounds. If we are unable to comply, we will provide an explanation.
4. Porting: You can request your personal information in a machine-readable format or ask for it to be transferred to another data controller.
5. Withdraw Consent: If your data is processed based on consent, you can withdraw that consent at any time. To stop receiving marketing communications, simply use the unsubscribe option provided in our emails, or contact us directly.

To exercise any of the rights listed above, please reach out to us at privacy@eurekascience.net, our dedicated email for data privacy-related inquiries.

8. CONFIDENTIALITY AND DATA PROTECTION

We prioritize the confidentiality of the information you provide and take all necessary measures to protect your personal data in accordance with this privacy notice and applicable laws. We do not sell, rent, or distribute your personal information to any third party for commercial purposes. However, we may share it with trusted service providers strictly to fulfill the purposes outlined in this privacy notice.

9. INFORMATION SECURITY

We have implemented robust administrative, technical, and physical measures to safeguard your personal information from loss, misuse, or alteration. These precautions are designed to ensure the security and protection of your data while it is in our care.

10. COOKIES

We use cookies to enhance your experience on this website. Cookies are small files sent to your computer's hard drive by a web server, enabling websites to remember your identity and preferences.The information collected through cookies may include details about your website usage, information about your computer (such as IP address and browser type), and demographic data.

Here is an overview of the types of cookies we use and their purposes:

1. •   Google Analytics: We use Google Analytics to track and analyze visitor interactions with our website. Google Analytics stores cookies on client devices to collect information about page views, user behavior, and overall site performance.
2. •   Zopim Chat Service: We use Zopim Chat Service to facilitate customer support. Zopim also stores cookies on client devices to support live chat functionality and improve your experience during interactions.

Most internet browsers allow you to manage cookies by alerting you when a new cookie is received or by enabling you to disable or reject cookies altogether. You can adjust your browser settings to control how cookies are handled.

Below is a table outlining the types of cookies we use, their purpose, and where they are used:

11. CHANGES TO THIS NOTICE

We may update this privacy notice periodically. Your continued use of this website signifies your acceptance to any changes made to the notice. Whenever there are material changes to the privacy notice, we will update the notice's date to reflect these changes.

12. CONTACT INFORMATION

If you have any questions about this privacy notice or how we process your personal data, please feel free to reach out to us at privacy@eurekascience.net.

Our full corporate name and contact details are as follows:

EUREKA SCIENCE
Executive Suite Y-3, PO Box 121223,
S.A.I.F. Zone, Sharjah,
United Arab Emirates